How to Choose a Reputable Towing Company in Oakland County

Key Factors to Consider When Selecting a Trusted Towing Service in Oakland County

When you're stuck on the side of the road, the last thing you want to worry about is whether the towing company you’re calling is dependable. In Oakland County—where winter weather, traffic, and long commutes are common—it’s essential to have a trusted towing partner on speed dial.

So how do you know which company to call? Here’s what to look for when choosing a reputable towing company in Oakland County, brought to you by Pontiac Towing Company.

✅ 1. Check Online Reviews and Ratings

Start by searching Google, Yelp, or Facebook for towing companies near you. Look for consistent 4+ star ratings and detailed customer reviews that speak to professionalism, speed, and customer care.

Tip: Be cautious of companies with few reviews or only perfect ratings—they may not be as established as they appear.

✅ 2. Confirm Licensing and Insurance

A legitimate towing service should be fully licensed and insured in Michigan. This protects both you and your vehicle during transport.

At Pontiac Towing Company, all our drivers are certified, and our operations are fully insured for your peace of mind.

✅ 3.  Look for 24/7 Availability

Emergencies don’t wait for business hours. A reputable towing company offers 24/7 service, weekends and holidays included. You should be able to reach them by phone at any time—and get a live response.

We’re available 24/7 across Oakland County, ready to dispatch when you need us most.

✅ 4. Ask About Services and Equipment

Not all tow trucks are created equal. Depending on your vehicle type and situation, you may need:

Flatbed towing

Wheel-lift towing

Motorcycle towing

Heavy-duty or fleet towing

Accident recovery

Roadside assistance (jumpstarts, lockouts, tire changes)

Make sure the company has the right equipment and experience to handle your specific needs.

✅ 5. Request Transparent Pricing

A trustworthy towing company will offer clear, upfront pricing—with no hidden fees. Ask for an estimate based on your location, vehicle type, and required service.

At Pontiac Towing Company, we believe in honest rates and transparent communication. You’ll always know what to expect before we dispatch.

✅ 6. Evaluate Response Time

When you’re stranded, speed matters. Choose a towing service that promises quick response times and has dispatchers familiar with local routes and neighborhoods.

Our dispatch center is based right here in Oakland County, ensuring fast service throughout Pontiac, Auburn Hills, Waterford, and beyond.

Why Drivers in Oakland County Trust Pontiac Towing Company

✅ Locally owned & operated

✅ Experienced, friendly drivers

✅ Clean, modern tow trucks

✅ Fully licensed and insured

✅ 5-star customer service

✅ Competitive, honest pricing

✅ Available 24/7

Need a Tow? Call Oakland County’s Trusted Towing Team.

📞 947-207-3173
Fast, reliable, and ready when you need us most.